Often, your roller shutter might suffer from some unexpected damage or even breakdown! This could be wear and tear or could be an external cause, and sometimes the damage is salvageable through repair and servicing instead of replacement. This will help you save more time and money! Here are some of the potential problems you might face that could be easily repairable.

1) Lodged debris

With infrequent cleaning, dirt, grease and debris could get between your shutter's runners and tracks over time. Fret not, as a simple check and cleaning of your tracks will typically solve this issue. Check to ensure there is no foreign material lodged in the guide rail area.

2) Damaged slats

Broken or damaged roller shutter slats are a common problem for shutter owners. Shutter slat damage is likely caused by handling negligence, such as slamming the shutter. While your shutter may still be working, it is crucial for you to replace the damaged slat as soon as possible to avoid further damage, which would result in higher repair fees. Dents and dings to your roller shutters might prevent your door from closing shut as well. It is highly advisable to contact a shutter expert to troubleshoot and fix your roller shutter. This will prevent the likelihood of further damages to your door!

3) Motor issues

Motor failure or overheating are common problems that can cause the door to stop working. Sometimes the issue is temporary, and the shutter will start working again after giving it a few minutes to cool down. If it remains inoperable after some time, this could mean that your motor needs servicing or replacement.

4) Problems with the Emergency Release Chain 

All roller shutters, whether manual or electrical, will have an emergency release chain. It is important to test the chain regularly to ensure that it is working in the event of a power failure or an emergency. Disengage the brake on the motor and start pulling the roller shutter's chain, and see if the shutter starts to lift. If it doesn't, it would be advisable to consult a professional to inspect and troubleshoot the problem. 

5) Supply of power 

If there is a complete loss of power for the building or property, there is no reason to worry! However, if there is only power loss for the door, this means that there is a hidden issue with your door, such as motor failure. 

How can Ferco help?

Ferco has been servicing and installing a range of roller shutter systems for over 30 years. Unlike other shutter companies, we provide free inspections and troubleshooting for your roller shutters. 

We also provide regular servicing for your roller shutters that will allow you to run your business with a peace of mind! 

Contact our 24/7 hotline: +65 9001 7059 if you require any emergency repair or servicing, and we will rush down to assist you as soon as possible!